Windows Desktop Support

Professional Windows Workstation Management

Windows desktops and laptops are the primary tools your employees use every day. Tomotechi provides comprehensive Windows desktop support that keeps workstations running smoothly, securely, and up to date — without pulling your team’s attention away from actual work. We support Windows 10 and Windows 11 across businesses of all sizes in the Houston area.

Desktop Services

• Deployment: Standardized Windows setup, application installation, and user profile configuration using Autopilot or imaging
• Management: Intune, Configuration Manager (SCCM), and Group Policy for centralized policy enforcement and software distribution
• Security: BitLocker encryption, Windows Defender configuration, firewall policies, and endpoint detection and response
• Updates: Controlled Windows Update deployment with phased rings to balance security and stability
• Performance: Startup optimization, disk health, driver updates, and hardware upgrade recommendations
• Troubleshooting: Remote and on-site support for software issues, network connectivity, and hardware problems
• Migrations: Windows 7/8.1 to Windows 10/11 with application compatibility testing and data preservation

Help Desk & Ongoing Support

When something breaks, your team needs a fast answer. Our Windows help desk provides remote support for quick troubleshooting and on-site visits for hardware issues. Fixed-fee monthly support plans give you predictable IT costs and a team that already knows your environment.